Business collections to which creditors are entitled to

Brennan & Clark employs collections agents who know all too well the troubles creditors go through mainly because of businesses that don’t pay on time. The firm believes that creditors reserve the right to resort to legal action when debtors fail to meet the deadline of payment.

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Creditors give debtors all the chances and means to pay on time. Generally, creditors send emails, text messages, and call businesses that owe them money to notify these debtors about upcoming deadlines. This happens around a few days to a week before the due date.

The calls then continue even after a deadline. Though creditors may have different lengths of time before they hire business collections agencies for help, the average time is a week after the due date.

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However, if push comes to shove, creditors impose their rights to which they are very much entitled to. Aside from hiring collection firms such as Brennan & Clark, they also seek the services of lawyers whose area of expertise is debt collection. Collection attorneys, as they are known, file cases against delinquent businesses and are the lead representatives if the cases reach the courts.

For small business owners who’ve secured personal loans for their businesses and are unable to pay their loans, aside from facing the closure of their establishments, they may also have to give up any assets they may have put on collateral, to which once again, creditors are entitled to.

Brennan & Clark is a business collections firm that has been in the business for over 30 years. The firm’s management team has been together for the past 20 years, and the combined experience and expertise of its staff enables the company to guarantee higher average recovery rates than the industry average. For more reads on debt collection, visit this blog.

How to choose a good collection agency

Collection agencies play a major role in retrieving money that is owed to a business, especially if big amounts are involved. Choosing a good collection agency takes a lot more than knowing if they can get money for you. Brennan & Clark, a top collections agency, shares tips on how to choose a good collection agency for your business.

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Identify the agency’s success rates. Debt collection is a cutthroat industry, and success rates could vary. You would want to seek the assistance of a debt collector that has a good history of successful retrievals. Brennan & Clark suggests that you should look for agencies that provide comprehensive reporting, spin-down reports, and is transparent to the costs of legal fees.

Check for required licensing. Under collection laws, agencies must have a license to practice in the state that their office is located. If your business deals all over the country, you will need a collection agency that is licensed in all areas where all the debtors or your customers live.

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Seek for an agency that values technology and training. The most competent debt collection agencies have the best software and location tools in their industry. You can ask what kind of software they use and you can even look online with regards to the reputation of their company.

Brennan and Clark is a business collections agency that aids entrepreneurs in eliminating credit losses. It works closely with clients formulate an effective plan that augments the clients’ collection strategies. For more articles like this, visit this page.

How to collect debt effectively through email

When done correctly, debt collection by email can be a resounding success. Some of the basic mistakes that companies make when trying to collect unpaid debt from their clients are being rude, unprofessional, and even resorting to illegal means. Avoid these missteps and collect debt effectively through this medium—here are tips from trusted collection agency Brennan & Clark.

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Email can be a great way to collect unpaid debt, despite phone conversations remaining the preferred way of discussing this business concern. This is especially true if you need to follow a paper trail, document the conversation, or make quick follow-ups.

First and foremost, you have to showcase good communication; consider outsourcing this service if you have no time or satisfactory experience in communicating this important financial aspect. You may also consider using collection email templates and online examples for proper guidance in creating past due emails and collections emails. Use well-crafted templates to collect client payments faster—and stay credible and come across as an expert while doing it.

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Be short and straight to the point in your subject line, letting the recipient know what it’s factually about. This will greatly increase the open rate of the email. Stay polite and professional in your tone, too, by keeping the content short and clear about the action needed on the recipient’s part. According to Brennan & Clark, part of this is sending the email only to the concerned individuals (not their managers or direct reports if it’s unnecessary) as well as responding in a timely manner.

Brennan & Clark is a business collections firm that has been in the business for over 30 years. The firm’s management team has been together for the past 20 years, and the combined experience and expertise of its staff enables the company to guarantee average recovery rates higher than the industry average. Read more on this page.

An introduction to small business debt collection

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Small business owners might find it a challenge to collect payments from clients. While there are some customers who just choose to forget about their unpaid bills, some actually have real, understandable reasons for their failure to pay. However, whatever these may be, a business has the right to collect the amount owed to them by its clients.


A business owner must not take it personally when a consumer misses a payment. The best thing to do is to look into the problem, find solutions, and prevent its recurrence. Businesses have to be proactive and provide gentle reminders immediately after the invoice due date.


One pro tip in small business debt collection is gradually increasing assertiveness in the follow up communication. The initial call, letter, or email must offer the customers the benefit of the doubt and should be made with a positive and kind tone. However, by the third collection reminder, the tone may be changed to a more direct and assertive tone, without sounding unprofessional and offensive.

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Various channels in handling invoicing and debt collection should be utilized. Email reminders are likely to be buried in a busy inbox. Additional means of reaching out to consumers who have missed payments, such as phone calls and even hard copy reminders on their doorstep, should be utilized.


This task should be designated to specialized employees within the business, who must then be provided the appropriate training, support, and incentive. Spending too much time and resources on debt collection can be taxing for the operations of a small business. When an account is long overdue, it may be time to ask professional help from a debt collection agency.


Brennan and Clark is a business collections firm that has been in the business for over 30 years. The firm’s management team has been together for the past two decades, and the combined experience and expertise of its staff enable the company to guarantee higher average recovery rates than the industry average. For more updates on business collection, subscribe to this blog.

Ways to expedite debt recovery for your business

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It’s increasingly becoming more difficult for companies to collect their receivables, even with pledges of loan collaterals from borrowers. Businesses must, therefore, be conscious of establishing more-defined methods to collect faster. Below are some tips to speed up your collection procedures.


You can begin by establishing a reward system that benefits those who pay early and penalizes those who are always late. There is a clear collection cycle that borrowers sign for and must abide by, so hold them to it. But customers will be more encouraged to pay up faster if, say, you can offer percentages off bills, discounts, or other value-added services to those who do so. You can also waive late charges if borrowers quickly pay outstanding balances.


The billing process should be better streamlined if you are to recover debt much sooner. The premise is that you can’t collect what you haven’t billed. Send those invoices promptly and track billables regularly. Monitoring will be largely helped by having a team dedicated to doing courtesy collection calls, especially for delinquent customers. It could also be that there are mistakes made in inputting the customer address, or that the borrower has changed their email address. That little call goes a long way in expediting the payment process.

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As a lender, you’ve to exercise due diligence on both new and existing customers by closely studying their credit rating, payment history, and references. This way, you eliminate risks. Lastly, it’s best to get in touch with a professional collection agency. You don’t have to just do it all on your own or be forced to go to court; a third-party collector will have a devoted team doing the job for you, allowing you to focus more on running and improving your business.


Business collections agency Brennan & Clark aids entrepreneurs in eliminating credit losses. The firm has been around for more than 30 years and is known for forming strategic alliances with its clients to formulate effective collection strategies. More on the firm and its services here.

Why you should opt for a certified collections agency

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A sound and effective collections agency is premised on professionalism. Business owners should all go for one that is certified, as certification is the banner of training, experience, and expertise. After all, collection is a craft that needs to be developed, implemented, and approved with the utmost care.


A certified collections agency is backed by the Commercial Collections Agency of America (CCAA), which guarantees that all members of the collections body are certified and therefore adhere to the strict rules and regulations of the umbrella agency. The CCAA is a nonprofit organization that works for the best interests and goodwill of customers while upholding the integrity of the collections industry.

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Some of the advantages of getting a collections agency approved by the CCAA are prompt remittance of funds to creditors, a minimum surety coverage of $300,000, the maintenance of separate trust accounts for collected funds, and, in general, a better method for attaining maximum dollar recovery.


Moreover, collections agencies under the wing of the CCAA abide by the umbrella organization’s strict codes of ethics, attend its annual seminars and training, will provide the assistance of a legal counsel if necessary, and creditors can directly get in touch with the executive director if complaints arise.


For over 30 years, Brennan & Clark has been aiding businesses in achieving well-defined goals for their collection process, evaluating all internal procedures, and implementing improvements and guarantee better collections results. Brennan & Clark is a proud, certified member of the Commercial Collection Agencies of America. For similar reads, visit this blog.

How to handle clients who miss their payments

Dealing with delinquent accounts can be quite the headache.  You have bills to pay and to salaries to hand out while your client misses their payment for the third straight month.  Sadly, this is a common occurrence.  According to the Credit Research Foundation through the National Summary of Domestic Trades Receivables, 87% of all accounts are current and .04% are 90 days past due.  The longer it takes to collect, the less likely collection will happen.  So if you have problems collecting from delinquent clients, here are some ways to handle them.

The first thing you should do is to prevent the account from being delinquent in the first place.  You can do this by following-up on invoices before they are due.  This is a good move for clients with histories of delinquency.

Offering different modes of payment could aid clients in making payments, and could also preserve business relationships with them, if this is the desired outcome.  If you restrict forms of payment to wire transfers, clients could have a hard time procuring the amount if their funds are not well-maintained.

If a client is past 90 days due with their payments, it is highly advisable to hire a debt collection agency to settle the account.  These professionals have years of experience in dealing with delinquent accounts.   It will also demonstrate to your client that you mean business and could provide a wakeup call with regard to their relationships with their suppliers. 

Brennan & Clark is a business collections firm that has been around for over 30 years. The firm’s combined experience and expertise enable the company to guarantee higher average recovery rates than the industry average. Visit this website to read more about debt collection.