Paying off debt: Always stick to the plan

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While Brennan & Clark is primarily a firm providing efficient business collections for companies, it also does its part in educating creditors, business owners, and consumers on the basics of collections, debts, credit, and the many aspects of finance through its blogs.


Today, Brennan & Clark tackles a topic that affects most Americans, business owners or otherwise—debt payoff plans. This blog won’t be coming up with plans, but rather will be providing helpful information on how people and businesses can stick with the debt payoff plans that they already have.

Be realistic.

Nothing causes a plan to fail quite like a lack of realism. Overestimation of possible payments, for businesses ands person in a given time period can backfire in disastrous levels.

Write it down.

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While businesses always have documentation of outstanding debts, many people do not. Brennan & Clark suggests putting everything on paper or in a file on the laptop or phone. This reminds every one of due dates and minimum payments.

Pay beyond minimum

Brennan & Clark explains that interest rates are often the culprits in crippling debt, especially when businesses and people always opt for paying minimum dues. Paying more than the minimum can shorten debt payoffs and overcome interest rates.

Limit loans.

Limiting loans for a month or two may be seem an easy plan, as Brennan & Clark explains, but it requires discipline and much planning, especially for businesses. However, it’s a good way to reduce debt and avoid further incurring more.
Brennan & Clark LLC is a business collections agency that provides customized receivables support solutions that help businesses eliminate credit losses. Visit this blog for more reads on debt collection.

PSA: Illegal ways to collect debt that everyone should be wary about

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Brennan & Clark is a business collections agency that has time and again proven that it can provide quality collections for its clients. However, the agency has taken that extra step to help inform people who are willing to read and learn about the ins and outs of collections. After all, debt collections, whether business or personal, is a big part of everyone’s lives.

On that note, Brennan & Clark shares with people its insights on illegal practices on collections that every American should be wary about.

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• Businesses that hire debt collections companies should do their research and should monitor how these companies collect debts for them. For example, in 2015, JP Morgan Chase was caught practicing illegal ways to collect debt causing widespread outrage, refunding of collections, and payment of penalties.

• The U.S. Federal Trade Commission regulates the ways debt is collected via the Fair Debt Collection Practices Act or FDCPA. Any method of collecting that isn’t part of the FDCPA guidelines is considered illegal.

• There are certain times of the day when debtors may not be contacted. These are early morning or late at night. The debtor may also be requested to not be bothered at work.

• Any threat, harassment (online or in the real world), cursing, non-stop calling, badgering, false statement, or deception is not allowed by the FDCPA.

• Charging a higher rate in the guise of an increased interest, which isn’t part of the creditor-debtor contract is considered illegal as well.

Brennan and Clark is a business collections agency that aids entrepreneurs in eliminating credit losses. The firm, which has been operating for more than 30 years, is known for forming strategic alliances with its clients. For more articles like this, visit this page. 

Traits that a good debt collector should develop

Mastering the art of collection and succeeding in the industry entails cultivating some key traits. Below are the most crucial ones to develop, according to credit solution professional Brennan & Clark.

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 A collection agent must have a clear sense of empathy if they are to be able to survey the situation from the point of view of the client. Contrary to what a lot of people think, empathy is more connected to logic than it is to feelings. You want the client to open up to you because your reasoning is logical.

Of course, to be empathetic entails having great communication skills. Effectively communicating the issue of the debt to your client puts you in a position to truly resolve differences. Explaining the situation well will allow you to build a trusting relationship with the client as you are being perceived as a problem-solver.

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With communicating well comes developing great negotiation skills. Make sure that the solutions you present always have the client’s best interest at heart. This often means setting aside your own judgment and criticism. Your goal is to provide win-win outcomes, allowing both parties to walk away from the negotiation table happy and satisfied. Finally, complement this by always beinggoal-oriented. Do your best to align your personal goals to that of the agency, as this will make your work rewarding on many levels, Brennan & Clark adds.

Brennan & Clark offers unparalleled service as well as the most comprehensive guarantee in the credit collection industry. The firm provides customized receivables support solutions that help businesses eliminate credit losses. For related posts, visit this blog.

Business collections to which creditors are entitled to

Brennan & Clark employs collections agents who know all too well the troubles creditors go through mainly because of businesses that don’t pay on time. The firm believes that creditors reserve the right to resort to legal action when debtors fail to meet the deadline of payment.

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Creditors give debtors all the chances and means to pay on time. Generally, creditors send emails, text messages, and call businesses that owe them money to notify these debtors about upcoming deadlines. This happens around a few days to a week before the due date.

The calls then continue even after a deadline. Though creditors may have different lengths of time before they hire business collections agencies for help, the average time is a week after the due date.

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However, if push comes to shove, creditors impose their rights to which they are very much entitled to. Aside from hiring collection firms such as Brennan & Clark, they also seek the services of lawyers whose area of expertise is debt collection. Collection attorneys, as they are known, file cases against delinquent businesses and are the lead representatives if the cases reach the courts.

For small business owners who’ve secured personal loans for their businesses and are unable to pay their loans, aside from facing the closure of their establishments, they may also have to give up any assets they may have put on collateral, to which once again, creditors are entitled to.

Brennan & Clark is a business collections firm that has been in the business for over 30 years. The firm’s management team has been together for the past 20 years, and the combined experience and expertise of its staff enables the company to guarantee higher average recovery rates than the industry average. For more reads on debt collection, visit this blog.

How to choose a good collection agency

Collection agencies play a major role in retrieving money that is owed to a business, especially if big amounts are involved. Choosing a good collection agency takes a lot more than knowing if they can get money for you. Brennan & Clark, a top collections agency, shares tips on how to choose a good collection agency for your business.

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Identify the agency’s success rates. Debt collection is a cutthroat industry, and success rates could vary. You would want to seek the assistance of a debt collector that has a good history of successful retrievals. Brennan & Clark suggests that you should look for agencies that provide comprehensive reporting, spin-down reports, and is transparent to the costs of legal fees.

Check for required licensing. Under collection laws, agencies must have a license to practice in the state that their office is located. If your business deals all over the country, you will need a collection agency that is licensed in all areas where all the debtors or your customers live.

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Seek for an agency that values technology and training. The most competent debt collection agencies have the best software and location tools in their industry. You can ask what kind of software they use and you can even look online with regards to the reputation of their company.

Brennan and Clark is a business collections agency that aids entrepreneurs in eliminating credit losses. It works closely with clients formulate an effective plan that augments the clients’ collection strategies. For more articles like this, visit this page.

How to collect debt effectively through email

When done correctly, debt collection by email can be a resounding success. Some of the basic mistakes that companies make when trying to collect unpaid debt from their clients are being rude, unprofessional, and even resorting to illegal means. Avoid these missteps and collect debt effectively through this medium—here are tips from trusted collection agency Brennan & Clark.

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Email can be a great way to collect unpaid debt, despite phone conversations remaining the preferred way of discussing this business concern. This is especially true if you need to follow a paper trail, document the conversation, or make quick follow-ups.

First and foremost, you have to showcase good communication; consider outsourcing this service if you have no time or satisfactory experience in communicating this important financial aspect. You may also consider using collection email templates and online examples for proper guidance in creating past due emails and collections emails. Use well-crafted templates to collect client payments faster—and stay credible and come across as an expert while doing it.

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Be short and straight to the point in your subject line, letting the recipient know what it’s factually about. This will greatly increase the open rate of the email. Stay polite and professional in your tone, too, by keeping the content short and clear about the action needed on the recipient’s part. According to Brennan & Clark, part of this is sending the email only to the concerned individuals (not their managers or direct reports if it’s unnecessary) as well as responding in a timely manner.

Brennan & Clark is a business collections firm that has been in the business for over 30 years. The firm’s management team has been together for the past 20 years, and the combined experience and expertise of its staff enables the company to guarantee average recovery rates higher than the industry average. Read more on this page.

An introduction to small business debt collection

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Small business owners might find it a challenge to collect payments from clients. While there are some customers who just choose to forget about their unpaid bills, some actually have real, understandable reasons for their failure to pay. However, whatever these may be, a business has the right to collect the amount owed to them by its clients.


A business owner must not take it personally when a consumer misses a payment. The best thing to do is to look into the problem, find solutions, and prevent its recurrence. Businesses have to be proactive and provide gentle reminders immediately after the invoice due date.


One pro tip in small business debt collection is gradually increasing assertiveness in the follow up communication. The initial call, letter, or email must offer the customers the benefit of the doubt and should be made with a positive and kind tone. However, by the third collection reminder, the tone may be changed to a more direct and assertive tone, without sounding unprofessional and offensive.

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Various channels in handling invoicing and debt collection should be utilized. Email reminders are likely to be buried in a busy inbox. Additional means of reaching out to consumers who have missed payments, such as phone calls and even hard copy reminders on their doorstep, should be utilized.


This task should be designated to specialized employees within the business, who must then be provided the appropriate training, support, and incentive. Spending too much time and resources on debt collection can be taxing for the operations of a small business. When an account is long overdue, it may be time to ask professional help from a debt collection agency.


Brennan and Clark is a business collections firm that has been in the business for over 30 years. The firm’s management team has been together for the past two decades, and the combined experience and expertise of its staff enable the company to guarantee higher average recovery rates than the industry average. For more updates on business collection, subscribe to this blog.